Frequently Asked Questions
Local Home Shipping
Do you deliver to residential homes?
Yes we will deliver your beer fresh to your door, isn’t that amazing!
How much does it cost?
For orders of $50 or more, it’s free. Orders under $50 will show a shipping cost, we recommend adding a couple more beers to hit $50, a lot of the time it’s cheaper than paying for shipping, and you get more delicious beer!
Can I ship to a friend?
Of course, you can enter a different “ship to” address and send some beer love to a friend (must be 19+). You’re a pretty amazing friend to do this!
When is the beer delivered?
If orders are placed before 2pm we will attempt delivery that day, in London (usually between 5 and 7pm), for “Local Delivery”. If your order for outside of London and you are using “Local Delivery” then there will be information about delivery timing and cut-off when you check out. Kitchener, Waterloo, Cambridge, Guelph, Hamilton and Burlington are a cut-off of 8am on Friday for Friday afternoon delivery.
Local Pickup (at brewery)
Can I pick up my order at the brewery (45 Pacific Crt, Unit 4, London)?
Certainly, generally your order will be ready for pickup 1 hour after placement. Just choose “Local Pickup” in the on-line store.
How do I get my order?
Pickup can only happen during regular hours for the Brewery store. Once at the brewery, you can come in, let us know your name and order number and we will grab it from the fridge (social distancing, and masks required). Or call us at 519-913-BEER(2337), let us know the order details and we will bring it to your car for you!
Is there a charge?
No charge for pickup, we’re very happy you chose to support us!
Ontario Wide Shipping
But I don’t live in London, how can I get your beer?
We do offer free shipping across Ontario. A shipping fee will show up in your cart. Why not top the order up to over $100 and then you can take advantage of our FREE Ontario wide shipping.
Who delivers the beer?
We currently are using a courier service called Phyxiat. They are experienced delivering Wine and Beer for other wineries and breweries. They will need proof of age on delivery (19+). Courier pickups at the brewery happen on Wed-Friday, and can take 3-7 business days to reach you. If you have any questions please let us know.
Are you OPEN?
Yes our retail store is open for walk-in customers. Social distancing, masking and current COVID restrictions are in place and observed. You are more than welcome to come in. Check on our main web page for our open hours.
What beer do you have for sale?
The best way to see what is in our fridge for sale is looking at the on-line beer availability. If it’s available on-line then we have it for sale in our fridge for walk in customers.
Do you take empty bottles or cans for refund?
We cannot process your empties for refund, but the Beer Store will be more than happy to take your empties back for refund and recycling!
Do you refill growlers?
Currently we are not filling growlers due to COVID restrictions in an attempt to minimize handling of containers. We will be revisiting growlers in the future when restrictions relax. That being said, we generally have all the beers available in cans or bottles, which have been packaged and stored in optimal conditions to stay fresh longer. Some one-offs may only be available by the glass in the taproom.
Can I buy a keg for my kegerator?
For sure! What’s better than Forked River in your fridge? Forked River on tap in your kegerator! The best bet is to call (519-913-BEER) the brewery to check stock. We normally have 20L,30L and 58L kegs available of our core brands (Capital Blonde, Riptide Pale, Interstellar), but we also have some of our seasonals or even on-off’s available too!
Is the taproom open?
Currently the taproom is closed to the public, but we hope to open as soon as we can safely do so! We really want to see everyone soon, enjoying their favourite Forked River beers in the taproom, we miss you guys!
Can we buy your beer for my bar or restaurant?
For sure we would love to talk about what we have available. The best way is to reach out to email@example.com.
What regions do you deliver to?
We cover all of Ontario for licensee customers. If we can’t deliver it, then our Logistics partner Prologix can get there. Best to discuss directly with us and we can see what our delivery schedules and product availability is.